The process
From first assessment to lasting progress
Clear steps, agreed together. No jargon, no guesswork — you always know what's next.
Confidential enquiry
A private, judgement-free conversation about what's going on — for you or someone you love.
Assessment
A structured clinical assessment of substance use, health, and readiness to shape the right plan.
Medically-assisted detox
Where needed, a safe supervised detox manages withdrawal before deeper therapy begins.
Therapy & counselling
Individual (CBT/DBT), group, and family sessions get to the roots, not just the symptoms.
Aftercare & relapse prevention
A durable plan, ongoing support, and community so progress holds after the programme.
Is admission voluntary?
Voluntary, by default. An adult comes in of their own accord, gives their own consent, and can raise concerns or ask to leave — and that is a conversation, not a refusal. Indian law does allow a narrow exception, called supported admission under the Mental Healthcare Act, 2017, for situations where a person is genuinely unable to make that decision themselves and is at serious risk. It is a legal process with its own safeguards and review, not a service a family can arrange on request, and it is not how the great majority of admissions happen. If you are a relative hoping someone can simply be brought in, the honest answer is to talk to us early — persuading someone usually travels further than forcing them.
Your rights and consentWhat a programme costs
We share programme fees after the assessment. That is not a way of dodging the question — it is that there is no single number to give you. Medically-assisted detox, a residential programme and outpatient support are different pieces of care, over different lengths of time, and until we understand which one actually fits, any figure would be a guess with a rupee sign in front of it. The assessment is the conversation where that becomes clear, and the fee is shared with you then.
Your care team
A professional team, coordinated around one plan
Roles that surround your recovery — always working from the same page, never leaving you to chase updates.
Addiction physician
Oversees safe detox and any medical care during withdrawal and recovery.
Psychologist
Leads the therapy that addresses the roots of dependence — CBT, DBT, and more.
Addiction counsellor
Walks alongside you day to day, from cravings to milestones, without judgement.
Recovery coordinator
Your single point of contact — admissions, family updates, and aftercare planning.
Questions, answered
What people ask before an assessment
Request an assessment
Tell us what you are recovering from. A care coordinator reads every request personally, and nothing is decided before you have spoken to someone.
Call +91 70484 80888 — Mon–Sat, 10 am – 8 pm IST. Or email [email protected] if you would rather write it down first.