Confidentiality Policy

What you share in session stays in session. Counsellors do not discuss your material with your family, employer, or anyone outside the clinical frame without your consent.

Supervision — a standard of good practice — discusses cases in de-identified form, bound by the same confidentiality.

Confidentiality has legally and ethically mandated limits: imminent risk of serious harm to yourself or others; court orders; and child-protection obligations where a minor is at risk.

If an exception must ever be used, we involve you to the fullest extent that safety allows.

For clients aged 13–17, guardians consent to therapy and receive progress themes and any safety concerns immediately — while day-to-day session content stays private so the teen can speak freely. These rules are explained to teen and guardians together, before therapy begins.

Clinical notes are kept minimal, securely stored, and accessible to you as provided under the Mental Healthcare Act, 2017.