Questions, answered
What people ask before an assessment
Yes. Enquiries, assessment, and treatment are private and judgement-free. Family are only involved with your consent, and your information is handled in line with India's data-protection law.
If it's taking more of your time, money, focus, or wellbeing than you want — and stopping feels harder than it should — that's reason enough. You don't need to hit a 'rock bottom' to deserve support.
Detox deals with the body: it is the medically-supervised period where the substance leaves your system and withdrawal symptoms are managed. It is short, it is clinical, and on its own it is not treatment — it gets you to a stable starting point. Rehabilitation is what comes after: therapy, routine, group and family work, and the slower business of building a life that doesn't need the substance in it. Not everyone needs detox. Almost nobody does well with detox alone.
Withdrawal is a medical event, and it is safer with supervision than without — but nobody can honestly call it risk-free, and you should be wary of anyone who does. What we can describe is how it is handled: you are assessed first, monitored throughout, and symptoms are managed by clinical staff. Part of that assessment is deciding whether detox can safely happen here at all. Withdrawal from alcohol, sedatives and opioids can be dangerous and sometimes needs a hospital rather than a residence. If your assessment shows that, we say so and help you get to the right place instead of admitting you.
Not always. Some people do best with a live-in programme; others recover well through outpatient or day support that fits around work and home. The assessment helps decide together.
Yes. We provide both residential rehabilitation — a safe, structured live-in programme away from triggers — and outpatient support that fits around work and home. Your assessment helps decide which suits you best. If you have been searching for a nasha mukti kendra near you, that is the same category of care, described in the words most families use.
Voluntary, by default. An adult comes in of their own accord, gives their own consent, and can raise concerns or ask to leave — and that is a conversation, not a refusal. Indian law does allow a narrow exception, called supported admission under the Mental Healthcare Act, 2017, for situations where a person is genuinely unable to make that decision themselves and is at serious risk. It is a legal process with its own safeguards and review, not a service a family can arrange on request, and it is not how the great majority of admissions happen. If you are a relative hoping someone can simply be brought in, the honest answer is to talk to us early — persuading someone usually travels further than forcing them.
Honestly, we cannot put a number on it, and anyone quoting you one from a website is guessing. How long the structured part of treatment runs depends on what you are recovering from, how your body responds, what else is happening with your health, and what is waiting for you at home — which is exactly what the assessment is for. You will be told the expected shape of your programme before you agree to anything. What we can say is that a programme has an end date and recovery does not, which is why aftercare is part of the plan rather than an add-on.
Structured, deliberately. The day starts at a fixed time, because sleep and meals are part of the treatment rather than something arranged around it. From there it is built out of individual therapy, group sessions, and time set aside for movement, mindfulness and rest, with medical checks alongside for anyone still in or newly past detox. Most people find it quieter than they expected and busier than they feared. You get the actual timetable before you agree to admission.
Family are part of the programme rather than visitors to it — family counselling and consented updates are built in, not bolted on. Visiting itself runs to a schedule, because the earliest days of treatment are the least settled and unplanned visits can make them harder rather than easier. That schedule, and how phone contact works in the early weeks, are explained to you and to your family before admission, so nobody is surprised by a rule they were never told.
Rehabilitation is priced per programme rather than per session, and there is no published rate card, because the cost depends on whether detox is needed, whether you stay with us or come in from home, and how long the structured part runs. None of that is known before the assessment. What we do is share the fees after the assessment and before you are asked to commit to anything. And if money is the first thing you want to ask about rather than the last, that is a completely reasonable place to start the conversation.
Relapse is a common part of many recovery journeys, not a failure. Aftercare and relapse-prevention support are built in precisely so a slip doesn't become a return to where you started.
No. This is structured addiction recovery, not emergency care. If someone is in immediate danger — overdose, severe withdrawal, or risk to life — contact your local emergency number or nearest hospital right away.
Request an assessment
Tell us what you are recovering from. A care coordinator reads every request personally, and nothing is decided before you have spoken to someone.
Call +91 70484 80888 — Mon–Sat, 10 am – 8 pm IST. Or email [email protected] if you would rather write it down first.